Integrations
Connect HelpMesh to the tools you already run
Native integrations for every major channel and platform partner. Plus a full REST API for anything not on this list.
Channel
Channel integrations
Email (Postmark)
Email send + receive with native threading and BYOD support.
Chat widget
Embeddable 5KB Shadow DOM widget with i18n and brand theming.
WhatsApp Business API
Two-way WhatsApp messaging with media, templates, and read receipts.
Slack
Two-way Slack sync — incoming channel posts become tickets, replies route back.
SMS (Twilio)
SMS send + receive via Twilio with conversation threading.
Voice (Deepgram)
Inbound voice calls with real-time transcription and recording.
Infrastructure
Infrastructure integrations
Stripe Billing
Subscription billing with Checkout, Customer Portal, metered usage.
Pusher Channels
Realtime presence and live updates across the agent UI.
Anthropic Claude
Primary AI provider for drafts, KB suggestions, and triage.
OpenAI GPT-4
Fallback AI provider for resilience.
Developer
Developer integrations
Webhooks
HMAC-SHA256 signed webhooks for every state change. 10-failure auto-disable.
GitHub
Link tickets to GitHub issues; sync resolution status both directions.
Linear
Bidirectional ticket-to-issue sync with priority mapping.
Analytics
Analytics integrations
Segment
Forward all events to Segment for downstream analytics tools.
Need an integration that is not here?
Build it on the HelpMesh public API. OpenAPI 3.1, signed webhooks, idempotency keys.